Frequently Asked Questions (FAQ)

Have a great question and you don't see it here?  Go to our Contact Us page and ask... you may be surprised!  Many of your neighbors may need the same answer, we'll post it here!  Help us help everyone by asking your question today and become a part of the solution that helps your community grow, connect and prosper!

We created this website as a way for you to connect with Transcend HOA, no matter what time of day or night you need.

Being there to listen to your needs and address them in a timely manner is an important part of our dedication to providing HOA assistance and delivering total peace of mind. Visit any one of these links to contact us with your request:

You deserve more from your HOA. Transcend HOA is dedicated to delivering total peace of mind, let us show you how today.

Other FAQ


When is the next Open Board Officer Meeting?

The schedule for all open Board Officer meetings is posted here (schedule); with a hard copy posted on the onsite bulletin board.


How do I get a copy of the Association's Certificate of Insurance:

The Association's Certificate of Insurance is posted in your owner's portal online:  Owner Portal


Does the Association have a pest control vendor?

Yes, the Association maintains a contract with a pest control vendor for treatment of all exterior perimeters of all buildings.


How do I find out my mail box number and get keys?

Contact your local USPS branch.


I just purchased, what's next?

If you don't receive your welcome please email info@transcendhoa.com.


I'm selling, do I need anything specific?

When you are selling make sure to click the Buying or Selling link on the home page for links to download all the documents you need.


I am considering hanging some type of sun screen/awning on my patio. Am I allowed to?

You will need to complete an Architectural Change Form with the exact specification you are wanting to install.  It will need to be a neutral color and the shading will need to cover end to end of the patio side.